Guest: Mike Morris, a Principal at Kettle Hole Partners, a company that helps you optimize your marketing results based on detailed tracking of the numbers. Previously, Mike headed up Customer Acquisition and Retention at Grasshopper, The Entrepreneur’s Phone System, where he tripled the customer acquisition rate and doubled revenue in 3 years.
Overview: When a company falls short of its goals, sales and marketing teams tend to point fingers at each other. Sales complains that marketing isn't delivering enough qualified leads. Marketing complains that sales isn't closing enough leads. And perceptive CEOs see a significant misalignment that threatens to drag down profits.
On today's show, Mike Morris discusses structural and analytical strategies CEOs can use to keep sales and marketing focused on reaching your target customers and Making BIG Happen. Mike also uses his time at Grasshopper as a case study in identifying a sales niche and firing test bullets to identify new opportunities for growth.
Guest: Chris Dyer, a company culture and remote work expert. He's also a former CEO who has managed thousands of people, and his companies were consistently named a "best place to work." Chris' new book is The Power of Company Culture: How Any Business Can Build a Culture That Improves Productivity, Performance and Profits.
Overview: Recently, the tech and entertainment sectors have given us some high-profile examples of what happens when a company's culture degrades from a strength into a liability. CEOs have to be intentional and specific about building a culture that will generate value for all stakeholders, keep the company moving toward its targets, and, ultimately, Make BIG Happen.
On today's show, Chris Dyer discusses what culture is, how leaders cultivate it, and how culture can drive or destroy growth.
Guest: Jeffrey Pfeffer, the Thomas D. Dee II Professor of Organizational Behavior at the Graduate School of Business, Stanford University, where he has taught since 1979. Prof. Pfeffer is the author or co-author of 16 books, including his latest, 7 Rules of Power: Surprising--but True--Advice on How to Get Things Done and Advance Your Career.
Overview: The tools that allow business leaders to gain, increase, and retain their power are neutral. It's how you use those tools that determines how far others will be willing to follow you and how BIG your company will get.
On today's show, Jeffrey Pfeffer discusses his 7 Rules of Power, how power is and isn't distributed through successful organizations and societies, and the choices we all have to make as we strive to Make BIG Happen.
Guest: Mark Miller, the CEO of Connective, a community-based social services nonprofit operating in British Columbia and the Yukon to create safe, healthy, and inclusive communities for all.
Overview: A nonprofit may not have the exact same goals as a for-profit business. But the principles of success are no different for a nonprofit CEO: have a vision that benefits all stakeholders, track, measure, and manage progress towards milestones every day, and assemble a team of people who care about your mission and will work hard to Make BIG Happen.
On today's show, Mark Miller explains how he professionalized his nonprofit and grew the organization by more than 700% in seven years.
Guest: Christian Stang, Vice President Of Business Development at GINCOR Werx, a leading company in the custom manufacturing of vocational vehicles.
Overview: It's common for the top salesperson to get promoted to lead the sales team. But there's a big difference between being a top salesperson and being a great leader. How do the best sales people cross the chasm into leadership and lead their team to BIG results?
On today's show, Christian Stang discusses how his experience as a top-performing salesperson informs how he builds and manages collaborative sales teams.
Guest: Fred Joye, Co-founder of Arcanys, a premier Swiss software development outsourcing firm based in the Philippines. Fred's firm specializes in building and maturing highly skilled, dedicated teams of developers for startups and established businesses. Arcanys is also a Strategic Partner of CEO Coaching International.
Overview: The best companies hire the best people, period. That means even if your tech firm isn't directly competing with Facebook and Google, you're still competing with Facebook and Google for top talent. To win that battle, growing companies need to get creative about how they build, compensate, and motivate their teams.
On today's show, Fred Joye discusses how companies can use outsourcing to scale their development teams with top software engineers and compete against BIG tech companies that have more resources.
Guest: Siddhartha Agarwal, the founder of Bhoruka Park Pvt. Ltd, one of the leading commercial real estate developers in Bangalore, India.
Overview: Thinking BIG is a mindset that, with practice, coaching, and follow-through, can become a powerful habit. Apply the same systems and processes to your business that you apply to sports, hobbies, personal challenges, and relationships, and there's no limit to what you can accomplish.
On today's show, Siddhartha Agarwal discusses why he set a goal of swimming across the English Channel, how he worked with a coach and a partner on a year-long plan to achieve that goal, and what the whole process taught him about Making BIG Happen in both business and life.
Guest: Jonathan Cronstedt, also known as JCron, is an investor, entrepreneur, executive leader, and advisor. JCron is a Board Director at Kajabi, a knowledge commerce platform. Prior to Kajabi where he was president from 2016 to 2021, JCron held executive leadership positions for SaaS, mortgage finance, digital publishing, and direct sales. Jonathan has also served as the CEO of Digital Marketer and is currently the Managing Partner at APEX Equity.
Overview: CEOs can win the battle for top talent but still lose the war with their competitors if they don't have systems in place where A players can thrive.
On today's show, Jonathan Cronstedt shares some contrarian takes on the relationship between the external and internal purposes of a business and the support that employees need to Make BIG Happen.
Guest: Kurt Wilkin, Co-Founder and former CEO of HireBetter and a Managing Partner of Bee Cave Capital. Kurt is also the author of a new book, Who’s Your Mike? A No-BS Guide to the People You’ll Meet on Your Entrepreneurial Journey.
Overview: A fast-growing company will only keep accelerating towards BIG if it has the right people working the right jobs. Sometimes CEOs can maintain that alignment with a mission and values system that inspires good performers to become great. In other cases, CEOs need the courage to make difficult decisions and the EQ to help folks exit the company as gracefully as possible.
On today's show, Kurt Wilkin discusses how CEOs can avoid some common people challenges and assemble next-level teams that will Make BIG Happen.
Guest: Ahmed Hassan, a coach at CEO Coaching International with 30-plus years of global expertise in operations, strategy, leadership, and business development.
Quick Background: Saving a failing business is never just about driving up profit. A successful turnaround starts with recalibrating the company's accountability and its belief in Making BIG Happen together.
On today's show, Ahmed Hassan discusses the three-step process he used to rescue distressed businesses all over the world, as well as a major personal challenge that forced him to redefine what success means in business and in life.
Guest: Rosabeth Moss Kanter. Professor Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. She is the author or co-author of 20 books, including her latest, Think Outside the Building: How Advanced Leaders Can Change the World, One Smart Innovation at a Time. She is the former chief editor of Harvard Business Review and has been repeatedly named to lists such as the 50 Most Powerful Women in the World and the 50 Most Influential Business Thinkers in the World.
Overview: Business management fads come and go. But truly effective leadership applies tried-and-true principles in innovative ways that solve complex problems, inspire team members, and Make BIG Happen for the whole company.
On today's show, Prof. Cantor discusses the enduring qualities of great leadership and how to deal with the BIG challenges facing companies today.
Guest: Ryan Iwamoto, President and Co-Founder of 24 Hour Home Care. Ryan's company has been on the Inc. 5000 list of the fastest-growing companies for nine consecutive years. In 2017, Ryan won EY Entrepreneur of the Year, Los Angeles.
Overview: A scrappy entrepreneur who works hard and has a clear vision can take a company far. But he can only get the company to BIG if he learns how to scale his skills and the skills of key team members as the business continues to grow.
On today's show, Ryan Iwamoto explains how he and his business partner bootstrapped their company for 13 years, navigated a profitable sale, and remained President and CEO under the new owners.
Guest: Asha Saxena, a serial entrepreneur, Columbia University professor, CEO coach, international speaker, and the best-selling author of The AI Factor: How to Apply Artificial Intelligence and Use Big Data to Grow Your Business Exponentially.
Overview: AI is poised to be the most disruptive business technology since the internet went mainstream. If your company doesn’t have a plan to harness the transformative power of AI, you risk falling far behind your competition.
On today’s show, Asha Saxena provides a practical, four-point framework that will help CEOs develop an ethical AI strategy and gather the data they need to win BIG in the latest leg of the tech arms race.
Guest: Lionel Marumahoko, an action-oriented authority on emerging markets, global projects, and people management. Lionel developed his expertise over a 25-year career that included working as a senior executive for Coca-Cola in Africa.
Overview: Delegation and communication are two essential skills that young leaders often struggle to master. Working with a seasoned CEO coach can open a new CEO's eyes to these blind spots sooner so that they can Make BIG Happen faster.
On today's show, Lionel Marumahoko opens up about how coaching helped him grow from a cocky 25-year-old into an effective senior leader at one of the most respected brands in the world.
Guest: Dan Smytka, a coach at CEO Coaching International. Dan has global expertise in growing and leading multibillion-dollar businesses with marque brands such as General Electric, Carrier, and Goodyear Tire and Rubber. Dan has also lead businesses in Asia and Europe where he cultivated a reputation for generating profitable growth, building high-performance collaborative executive teams, and executing strategies to expand your profit margins and deliver sustainable results.
Quick Background: Since the beginning of the 2023 annual planning season, we've been coaching CEOs to plan for a volatile economy. Recession or not, this is no time to get complacent.
On today's show, Dan Smytka discusses specific strategies that will help you keep moving products, delivering services, and expanding your profit margins during challenging times.
On this special episode of the CEO Coaching International Podcast, coach Cynthia Cleveland leads a powerhouse panel of six women who are founders and CEOs. They discuss the unique challenges women face in executive roles, how they're trying to cultivate the next generation of women leaders, and the "super powers" that have helped each of them Make BIG Happen in a diverse group of industries.
Guest: Alan Caslavka, a coach at CEO Coaching International. Alan spent his 35-year career in the global aerospace and defense markets, leading businesses within General Electric Aviation and Rockwell Collins Aerospace.
Quick Background: Running a successful company is never easy. But it's certainly a lot more fun when the going is good. The true test of a CEO's skill comes when adversity strikes. How will you lead your company through an inflationary environment where your key customers can't afford what you're selling? How are you going to handle a round of painful but necessary layoffs? How will you pivot through the next global crisis none of us sees coming so that your company stays on track to Make BIG Happen?
On today's show, Alan Caslavka lays out his roadmap for responding to adversity, including lessons he learned from running an aeronautics firm while COVID had his entire industry grounded.
Guest: Jean-Louis Guillou, a coach at CEO Coaching International. Jean-Louis is a former professional tennis player and performance coach who became a global senior executive with over 20 years of experience scaling operations and future-proofing business models at Fortune 500 and startup companies. Jean-Louis is also an active member of YPO.
Quick Background: In business, as in sports, only extremely gifted high achievers make it to the BIG leagues. But in that rarified air, what separates the merely good from truly great?
On today's show, Jean-Louis Guillou digs into the mental aspects that drive peak performance across all disciplines and explains how CEOs can quiet the noise that could be preventing them from Making BIG Happen.
Guest: Rick Kimball, a coach at CEO Coaching International. Rick's 35-year career included working as a top investment banker with Morgan Stanley and Goldman Sachs, co-founding his own venture capital fund, and leading and advising fast-growth startups.
Quick Background: Fast-growing companies that maintain their growth aren't lucky. They're methodical. Their CEOs identify the metrics that drive long-term sustainable growth. They track, measure, and manage consistent progress toward targets. And they use inspiring storytelling to get key stakeholders invested in that march to BIG.
On today's show, Rick Kimball explains how to zero in on the numbers that matter the most and best practices for keeping your vision, systems, and people in sync.
Guest: Evan Nierman, the Founder and CEO of Red Banyan, an international crisis management and public relations firm. Evan is also the co-author of The Cancel Culture Curse: From Rage to Redemption in a World Gone Mad.
Overview: Crisis management isn't a question of If. It's a question of When. CEOs who haven't anticipated what could get in the way are especially vulnerable to one customer service slip-up, one tone deaf memo that leaks, one disgruntled ex-employee, or one resurfaced social media post that hasn't aged well. And in a world where cancel culture is running wild, forgiveness from key stakeholders can be hard to come by.
On today's show, Evan Nierman explains why every CEO needs to have a crisis management plan at the ready so that your next emergency is just a blip on the way to BIG.
Guest: Max Hansen, CEO and Co-Founder of Y Scouts, the original purpose-based executive search firm.
Overview: You can turbocharge your hiring results when you combine top talent with corporate alignment--talent who align with your purpose, team culture, values, best practices, and long-term vision.
On today's show, Max Hansen explains how talent and purpose alignment can Make BIG Happen faster and help CEOs rekindle the passion that drives top performance.
Guest: Tom Asacker, an artist, award-winning inventor, screenwriter, professional magician, and author of several best-selling books on belief, human behavior, and personal transformation.
Overview: The story your company tells about itself can be an important part of your brand, your history, and your culture. But companies can also become so wrapped up in their stories that they lose sight of everything they're capable of accomplishing.
On today's show, Tom Asacker discusses the power and limitations of your business' story and how CEOs can rewrite their narratives to Make BIG Happen.
In this excerpt from a recent CEO Coaching International webinar, three of our coaches discuss the most important lessons they've learned as women who built, led, and grew BIG companies.
Guest: Jarrod Johnson, the Chief Customer Officer at TaskUs, a publicly traded digital outsourcing company that serves high-growth technology companies to represent, protect, and grow their brands. TaskUs is also a client of CEO Coaching International.
Overview: When Jarrod Johnson joined TaskUs in 2016, the firm had about $70 million in revenue. Today, TaskUs is nearing $1 billion in annual sales and counts world-class companies like Uber and Meta among its clients.
On today's show, Jarrod explains the "systems building" approach he used to help drive such remarkable growth, including how he recruits and trains top talent, aligns his sales team to goals and best practices, and promotes a culture of positivity.
Guest: Rick Weber, the President and CEO of CBC Federal Credit Union in Oxnard, CA. CBC ranks among the top credit unions in the country based on member survey net promoter scores.
Overview: A friend calls, offering you a CFO position out in California. You move your family across the country, thinking this job will provide a relaxing glide path from your 50s to retirement. But then you find out the firm is losing money, the culture is "every man for himself," and when a health issue forces the CEO to retire, suddenly you're sitting in the BIG office ... just as a pandemic breaks out.
On today's show, Rick Weber explains how working with a CEO coach helped him to engineer a major turnaround at his company and in his personal life that's put him on the path to BIG growth.