When he started out in the restaurant business, Chris Gannon's goal was to open one great restaurant at a time. His mix of incredible flavors, first-class hospitality, and high nutritional value was such a success that in only four years Bolay expanded to 15 locations.

And then Covid-19 hit. With indoor dining suddenly off the menu, Chris and his team had to make a major pivot that would allow them to sustain the business through the pandemic while also laying the groundwork for a successful future.

On today's show, Chris Gannon explains how transparent leadership, all-hands-on-deck teamwork, and a commitment to community building have kept Bolay on track to make BIG happen.

Guest: Fiona Kesby, the CEO of Go-VA, which is a company that provides outsourcing services to firms around the world. She’s also an entrepreneur coaching client at CEO Coaching International.

Episode in a Tweet: Strong culture and a commitment to BIG values can keep your business growing through the pandemic.

Quick Background: CEOs have discovered that the culture they created before Covid-19 is playing a BIG role in how well their companies are moving through the pandemic environment. Rearranging the nuts and bolts of what you do is a heck of a lot easier if you have a clear vision of why you’re doing it, as well as strong values supporting every person and process.

On today’s show, Fiona Kesby discusses how her principles have guided her virtual assistant firm through not just a Covid-19 disruption, but a full military lockdown by the Philippine government that’s one of the longest quarantines in the whole world.