Guest: Jarrod Johnson, the Chief Customer Officer at TaskUs, a publicly traded digital outsourcing company that serves high-growth technology companies to represent, protect, and grow their brands. TaskUs is also a client of CEO Coaching International.
Overview: When Jarrod Johnson joined TaskUs in 2016, the firm had about $70 million in revenue. Today, TaskUs is nearing $1 billion in annual sales and counts world-class companies like Uber and Meta among its clients.
On today's show, Jarrod explains the "systems building" approach he used to help drive such remarkable growth, including how he recruits and trains top talent, aligns his sales team to goals and best practices, and promotes a culture of positivity.