Former COO of Grasshopper shares the three keys and one metric you must optimize as you start massively scaling your business.
Don Schiavone, the former COO of fast-growing Grasshopper, "The Entrepreneur's Phone System," was instrumental in leading the company as it optimized its 100% digital marketing growth strategy and its eventual sale to a Fortune 500 company. He brings together an in-depth understanding of technology with a data-driven “test-everything” philosophy: You can’t manage what you can’t measure. While coaching entrepreneurs at CEO Coaching, Don's approach to coaching focuses on three pillars of success: people, process, and systems.