Josh McCarter led the spinout of a small firm and with great leadership and a big vision, re-focused the company into new markets and the company experienced explosive growth. As a software-as-a-service (SaaS) company, Booker’s platform empowers firms such as spas, salons, dance studios, and photographers to manage their appointments, their staff, and their customers, and, importantly, be able to transact with those customers. With a recent acquisition, Booker has become an end-to-end platform that a service-based business can use to both run their operations and grow their sales. In today's show, Josh discusses the keys to the firm's growth and how the SaaS model works.