Guest: Evan Nierman, the Founder and CEO of Red Banyan, an international crisis management and public relations firm. Evan is also the co-author of The Cancel Culture Curse: From Rage to Redemption in a World Gone Mad.
Overview: Crisis management isn't a question of If. It's a question of When. CEOs who haven't anticipated what could get in the way are especially vulnerable to one customer service slip-up, one tone deaf memo that leaks, one disgruntled ex-employee, or one resurfaced social media post that hasn't aged well. And in a world where cancel culture is running wild, forgiveness from key stakeholders can be hard to come by.
On today's show, Evan Nierman explains why every CEO needs to have a crisis management plan at the ready so that your next emergency is just a blip on the way to BIG.